Please confirm your shipping address(NOT PoBox address) is right before you make payment.We are not responsible for that the item(s) couldn't be delivery caused by your wrong address .

The order shouldn't been cancelled and don't refund when the order item(s) has been added the UPS/Fedex tracking numuber. If you want to cancel the order,please send email to within 6 hours after purchasing.

The price of the guitars on the website don't include the shipping costs.

Order handle time is 1-3 business days after your payment. You order item(s) should be shipped via UPS/FedEx. And we will email you the status and tracking information for your order(s).

If you have any questions or concerns, please feel free to contact with us at Thanks!